Customer Coordinator - AutomotiveAn enthusiastic and dynamic Customer Coordinator is required for an established and successful Tier1 manufacturer based within The Black Country / West Midlands, to further develop their strong foothold with one of the world’s Premier Automotive OEM’s.Ideal location –Worcester, Birmingham, Stourbridge, Wolverhampton, Redditch Circa £28k + Bonus + BenefitsOur client is an established leading Manufacturer of engineered products. As part of a global group they have a brand leading portfolio and a reputation built on excellent product development and service levels.To assist with their continued growth they now require a Customer Coordinator based within the Black Country / West Midlands.
The CandidateReporting to the Team Leader Account Management, the successful candidate will be responsible for Coordinating all Customer related activities within the group.
Engineering or commercial graduate with a working experience of 3 years in sales or sales related activities,TEAM player, multi-tasking abilityHigh ability to cope with pressureAll eligible candidates will need to prove business fluent communications and writing skills.Knowledge of German beneficial but not mandatoryFurthermore they will need to show a persistent track record of involvement in strategic industrial products, markets and dealing with industrial customers. Focused on OEM and TIERSCandidates will need to be commercially astute in order to understand the commercial implications, customer-focused in order to meet the needs of each customer, detail-oriented in order to produce accurate solutions, able to work on own initiative, resourceful and able to create solutions in an ambiguous environment, deadline-driven and able to deliver results even under heavy workload, flexible, reliable in order to take responsibility and ownership of completing assignmentsEducation: Either engineering degree with commercial experience or commercial degree with strong technical knowledge. Experience gained in sales of technically demanding goods to Automotive Customers (especially OEM’s)
The RolePrincipal Activities:Coordinate all Customer related activities within the group, including:
Filter and handle customer inquiriesCoordinate technical solutions with the relevant departments (e.g. application engineering, process engineering, etc.)Initiate (re-)calculationsCheck and improve calculations as a base for offers in cooperation with the calculation departmentInitiate project orientated “kick off” meetings with the relevant departmentsConduct prototype, sample and serial offersFollow up those offers negotiate within the given restrictions and in case of failure document lessons learnedInitiate and control new part orders after receipt of customer orderMonitor schedule and cost achievement of projectsInitiate and follow up PPAP procedureIndependent handling, steering and controlling of sample and tooling orders and charging those to customersControl customer payments and preparation of debit notesMaintain data in the relevant Systems (e.g. eCRM, lotus notes, AS 400, AX)Check contracts and customer orders if necessary supported by selected lawyersMaintain customer related dataPeriodical customer visits in coordination with the Account Manager and supervisorPrepare and take part in pricing negotiations with the customerSupport of the relevant account managers within the budget and strategical planning processManagement of receivables up to taking measures within the mandate given by the ASDTake part in KAIZEN /CIPImprove CSI (Customer Satisfaction Index)Use eCRM and Deltamaster systems
This is an excellent opportunity to join a successful team within an established and growing manufacturer who is part of a global group, should you wish to be considered for this Customer Coordinator role, please apply at Glen Callum Associates Ltd.REF 2587 GH
Our client is an expanding Manufacturing plant who have been leaders in their industry for many years and are now seekingAn experienced plant engineer who is also willing to do general maintenance. The Working Hours are: 8am-5pm Monday - FridayUSE OF COMPANY VANMain responsibilities include :-· Carry out general maintenance on machinery in each department, work site· Follow maintenance plan· Keep documentation up to date· Work on projects Experience required :-Process plant engineeringWorking in paint, coating manufacturing environment desiredExperience in site maintenanceExperience in project managementDriving licence Skills & qualifications :-Basic educational grounding / NVQ / Diploma beneficialExcellent knowledge of process plant equipmentOrganization skills and a methodical approach to workStrong team working skillsProject management skillsKnowledge of health and safety legislationsBasic computer knowledge (Microsoft software)We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Sales Engineer / Group Sales Manager – Vehicle Parts ManufacturerVehicle Manufacturer passenger carA Group Sales Manager / Sales Engineer– OEM is needed to provide and manage the development of supply life cycle standards to a major global car manufacturing group. This is an exciting opportunity to join a major global tier 1 OEM automotive component manufacturer and assist the development of the trading relationship with a major Vehicle Manufacturer.Ideal base - Midlands Worcester, Birmingham, Sutton Coldfield, Tamworth, Derby, Wolverhampton, Coventry, WalsallBasic £40-45k + Car + Medical Insurance + Pension + BenefitsThe RoleThis position is responsible and accountable for the following:-
Provide commercial service to all manufacturing plants.Customer relationship and business growth.Engineering change management.Cost leadership driving cost excellence the cost controlling.Financial accountability managing complex business cases and deliver financial commitment.Support Key Account Manager maintaining sales service.Marketing and annual sales planning.Execute the quarterly and annual price arrangement.Create a constructive relationship with the customer have a continued agreeable and achievable commercial plan of action.Present new business opportunities to management for approval.Support Key Account Management to analyse customer strategy and markets.Commercial contact to customer during all phases of the product life cycle.
Minimum of five years’ experience, preferably within the automotive manufacturing sector or ten years working in a sales environment.Independent and be capable to work with autonomy or within a team.Excellent written and oral communication skillsCapable of sales forecasting and planning.Knowledge of Capacity Analysis and Operational Planning.Automotive market experience and knowledge.Knowledge of MS Office and MS ProjectKnowledge of SAP R/3 desirableKnowledge of 8D and problem solving techniques, PPAP / PSW and Run@Rate, FMEA and ED&T, APQP and Covisint and Achilles.Bachelor’s degree or comparable education (preferable in mechanical or electromechanical engineering) with strong capabilities to absorb technical information. Master’s degree preferred.
Professionally presented and smart in appearanceExcellent communication skills in both verbal and written formats. Fluency in English a must, German / Polish preferred but not essential.High levels of numeracy combined with attention to detailEnergetic with high levels of enthusiasmExcellent interpersonal and influencing skillsStrong commercial acumenPrepared to travel extensively and stay away as appropriateBe socially competent and team orientated.Flexible approach and attitude towards working challengesGood Technical / Engineering or Industrial knowledge / experience
The CompanyOur client is a global player in the development, manufacture and sales of their product type to major OEM car manufacturersWith global locations they operate on an international scale, this position offers huge scope for a dynamic and professional Sales Engineer looking to exceed performance expectations.This is an exciting opportunity to join a market leading organisation with an excellent career offering along with comparable remuneration and benefits.Way ForwardInterested in the position of Sales Engineer– OEM Account Manager? Then please email your current CV to Julian Curtis of Glen Callum Associates Ltd.REF 2565Established over 18 years Glen Callum Associates are a leading automotive and industrial Recruitment Agency dealing with successful manufacturers within these sectors.
Technical Sales Engineer – Automotive Electronics & Audio Are you an experienced sales engineer or technical sales manager with a pedigree in selling to automotive OEM’s or automotive tier 1 & 2 suppliers? If you are then read on, as we are looking to recruit a professional and technically robust sales manager / engineer to grow sales opportunities for a leading independent supplier of audio, acoustic and infotainment solutions into the automotive industry & allied tier 1&2 manufacturing sectors.(Circa £40K - £45k) basic + performance bonus + car + benefitsIdeally: Southern UK, Hants, Southampton, Guilford, Portsmouth, Reading, Farnborough, Basingstoke, Woking, Farnham, Aldershot, Surrey, Sussex So what’s it selling to who?When it comes to audio, acoustics and infotainment solutions our client is a leader in pioneering innovative, technical engineering solutions and supplying premium quality products to meet the challenging needs of global automotive OEM’s and tier 1 & 2 suppliers.What’s the job in simple terms?Your job is quite simply developing sales into OEM / tier 1&2 customers on an international platform, along with growing new projects with new customers. The key to the success in this role is an ability to secure new projects, therefore we are keen to source an inquisitive person, able to sniff out and secure new projects.So what skills fit our needs?Well you definitely need a successful track record in a customer facing capacity and presenting to automotive OEM’s or tier 1& 2 suppliers. We are exceptionally interested in speaking with individuals that have experience in selling acoustics, audio, infotainment products or wider vehicle electronics, cabling solutions or sub-assembly products. This role can be highly technical at times dealing at all levels from senior buyers through to senior engineering people, therefore we need an individual confident in dealing with all of the processes aligned with modern automotive production techniques including TS16949 production part approval PPAP and FMEA processes. If you have an engineering degree, or engineering biased qualifications, this would be extremely beneficial, along with a common sense logical approach.Flexibility is also a key requirement as this role carries a large content of international travel to automotive plants and businesses across the globe, in particularly mainland Europe.Of course we want the usual pc literacy, excellent organisational skills precise attention to detail, and clear communication.This is a fantastic place to work and reports directly into the CEO / MD so if being close to the decision making process switches you on, then this is definitely the job for you.Don’t delay send you CV today and tell us about your passion for sales management and delivery of 1st class sales results through your team.Please send your CV in the 1st instance to Glen Shepherd at Glen Callum Associates Ltd.REF 2560Glen Callum Associates are leading automotive and industrial recruitment specialists for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search.