LOCATION: Rotherham, South YorkshireJOB TITLE: Technical Author SALARY & BENEFITS: £30,000 -£40,000 DEO plus BonusWORKING HOURS: Monday to Friday, 9.00am – 5.00pm THE ROLE: Technical Author, Rotherham, South YorkshireThis is an exciting opportunity for an organised, experienced and hardworking individual to join a world-wide leading supplier of durability, test and analysis software. The Technical Writer position entails proactively plan, design and produce on-line documentation and help in an accurate, complete and readable format appropriate to nCode product user’s needs. The technical Author will advise and comment on user interface design and work independently to agreed timescales and defined standards in a continuously changing environment.In addition there will be a need to produce marketing content related to products and services, as described below.The technical writer will create operating instructions, how-to manuals and “frequently asked questions” pages to help technical support staff, engineers and end users gain maximum value from our products. Applying their knowledge of the user of the product, our technical writers may also serve as part of a team conducting usability studies to help improve the design of a product that is in the prototype stage. Technical writers may conduct research on their topics through personal observation, library and Internet research, and discussions with technical specialists. Key Responsibilities to include: Technical Author, Rotherham, South YorkshireMarketing – The candidate will be utilised to create marketing content and copy, specifically web content, marketing collaterals and sales documentation with regards scope of work documentation for consultation proposals. This position will be key to prospecting and securing consultancy and service work.Product Development – The candidate will be required to create user assistance materials (help, manuals, worked examples, videos etc.) to improve the quality and use of the software. In particular we are looking to improve the content that is accessed via web browsers, which is the preferred delivery method for user assistance in future products. Some technical knowledge within engineering is preferred but the key skills are the ability to write and proof-read technical content written by subject experts and ensure they can be understood by an international audience and that users can find what they are looking for quickly and efficiently.THE COMPANY: Technical Author, Rotherham, South YorkshireOur client is a leading international supplier to a range of markets including automotive, aerospace and defence. The software and solutions division offers products and services across the entire measurement spectrum from virtual to physical. THE CANDIDATE: Technical Author, Rotherham, South YorkshireTo be successful in this role, you need to be a motivated and proactive individual with the ability to prioritise and plan tasks. You will be enthusiastic with good communication skills, excellent attention to detail and have the ability to work as part of a small team as well as on your own initiative.Salary and benefits will depend on hours worked and level of experience. Candidates with a technical degree are preferred, but equivalent experience will be taken into consideration as an alternative.Key Experience/ Characteristics preferred for the role:- Technical Author, Rotherham, South Yorkshire ESSENTIAL• A minimum of 2 years’ experience writing end-user and installation documents for software that are published in a web deployable format is essential.• A degree or equivalent diploma is required• Experience in an engineering or scientific industry is essential• Strong interpersonal skills and able to work collaboratively across global environments.• Ability to work in an team-led Agile software environment is required• Strong technical editing and QC skills that are aligned with global editorial standardKey Experience/ Characteristics preferred for the role:- Technical Author, Rotherham, South Yorkshire DESIRABLE• Experience of MadCap Flare is desirable • Experience or familiarity with FrameMaker is an advantage• A degree in an engineering or scientific discipline is an advantageDoes this sound like you?
A Global market leader of lighting control systems providing solutions to both residential and commercial customers is seeking a French Speaking Technical Support Specialist based in London to join its team due to the continued career development of its staff. You will receive a competitive salary and benefits package, and a fantastic opportunity for career progression through increased job responsibilities and advancement opportunities. This privately owned American company is a technology centred and people driven company with a long history of significant growth and smart innovations. The company provides over 15000 products to a global customer base. Providing lighting control systems to both commercial and residential clients including New York Times Building, Bank of China HQ, the White House and Windsor Castle to name a few. The company is very employee-centric providing opportunities for all its employees to fully develop their abilities and make a personal contribution to the success of the company.As the Technical Support Specialist, your role will be to provide world-class help to the company’s customers via telephone, email and online chat. You will: -
Develop technical expertise regarding the company’s products, systems, and services.Support customers by providing necessary information on stand-alone and system level products via phone and email in a timely and professional manner.Troubleshoot and diagnose user issues regarding products and systems.Document problems and solutions in a central database, escalate customer questions when necessary.Communicate effectively with other areas of the company to meet or exceed customer expectations.
To be a successful Technical Support Specialist you will have the following skills and experience:
Fluency in English and at least one of the following languages is essential: French.Degree in electrical engineering or electronics.Experience of troubleshooting problems via phone and email required.Hands-on: this role requires being able to wire test demos as well as trouble shoot issues in the field.Excellent customer service skills: successful candidates must have a track record of managing high customer expectations and delivering results under time pressure.Ability to work in a team and interface with other departments.Knowledge of lighting controls, networks and/or AV equipment is an advantage.
In return, as a Technical Support Specialist will receive a competitive salary and benefits package and a dynamic and professional work environment.
The first stage of the application process is to apply online.
An innovative and ambitious name within the food manufacturing market, based in London is seeking a Technical Director to join its expanding team.
This company has a well-established reputation in the market and works with some of the best-known retailers in the FMCG arena with its own label and branded products.
As the Technical Director, your duties will include:
• Implementing and leading the agenda on a site that is rapidly growing and with a large number of new product development and launches.• Essential HACCP experience
To be a successful Technical Director you will have the following skills and experience:
• A minimum of 5 years in a Technical HACCP role.• Be able to demonstrate the ability to identify and deliver improvement within settings of their site.• Various Backgrounds in the food manufacturing market.• Direct experience of leading and facilitating all site audits.• Experience in working on intricate projects that have delivered real world results.• Demonstrate good mentoring and leadership within a team.• Experience of managing site based teams in a food manufacturing environment.• Demonstrate an outstanding understanding of current legislation and quality systems.
In return, the Technical Director will receive a salary of £80,000 per annum.
Please note although we would like to contact all our applicants, we unfortunately can not. Only successful candidates will be contacted, if you have not heard from us after 14 working days we apologies for this as you have not been successful at this time.
The first stage of the application process is to apply online.
Engineering, IT & Telecoms, Aeronautical / Aerospace, Applications, ARM
£400 to £500 Per Day
Skills Provision is bringing you an exciting opportunity to join a multi-national IT consulting company. The client has asked Skills Provision to recruit a MES Test Engineer to join their Nitra, Slovakia site. In summary, this role is for a Technical Analyst focused on Plant Floor Equipment Integration Testing.*Applicants must hold European Union Citizenship or Visa for this specified location. Job PackageA daily rate of €400-€500 depending on experience Applicant Requirements• Ideally Automotive experience of Manufacturing Execution Systems (preferably GE Proficy & Cimplicity)• Must have at least 5 years of test team leadership in complex technical environments• Must have worked in testing role for large companies• Must have experience on CV of Test planning, test script preparation, test tool usage, and test data preparation• Excellent problem-solving skills• Be a team leader, proactive, energetic, good communicator• Must be prepared to learn new technologies• Fluent English speaker (ability to speak Slovak is advantageous) Technical Skills (Must Have)• Microsoft Excel, Word• Test tools• Experience with MES products• PLC & Familiarity with PLC Data formats• OPC (Kepware or similar)• Manufacturing Equipment integration• Hardware installation testingTechnical Skills (Desirable)• GE MES exposure• GE Proficy tool (Cimplicity, Tracker, PFMD and Historian)Other Skills:• Manufacturing and Automotive Industry Knowledge• Ability to work on aggressive timelines